NHTSA Complaint #11659397 — 2018 TESLA MODEL X

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11659397
Vehicle	2018 TESLA MODEL X
Component	SUSPENSION
Date of Incident	April 28, 2025
Date Filed	May 6, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

My 2018 Tesla model X front suspension is making cranking noise and seems like it’s unsafe to drive. This is a known issue to Tesla and NHTSA but recall was never announced so Tesla service center is not fixing this issue. Could you please look into this.

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