NHTSA Complaint #11516836 — 2018 NISSAN ROGUE

The contact owns a 2018 Nissan Rogue. The contact stated while starting the vehicle, she heard an abnormal sound and saw black smoke coming the rear of the vehicle. The contact stated no warning light was illuminated. The contact stated that the abnormal sound had progressed. The contact took the vehicle to an independent mechanic and was informed that an oil change and filter replacement was needed. The vehicle was repaired but continued to experience failure. The contact took the vehicle to the local dealer on March 31, 2022, where it was diagnosed with needing an oil change and filter replacement. The vehicle was repaired but continued to experience the failure with the check engine warning light illuminated. The contact took the vehicle to the local dealer again on April 5, 2022, where it was diagnosed with needing brake service and other unknown repairs. The vehicle was repaired; but continued to experience the failure. The vehicle was repaired but the engine seized on January 19, 2023. The contact was not drivable. The contact towed the vehicle to another independent mechanic, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The contact stated that the vehicle was able to restart. The manufacturer had not been informed of the failure. The failure mileage was 29,574.