NHTSA Complaint #11516762 — 2015 FORD ESCAPE

The contact owns a 2015 Ford Escape. The contact stated that while attempting to close the rear driver’s side door, the door failed to latch securely. The door ajar warning alert indicated that the door was open. The contact stated that she used a rope to keep the door closed. The contact was concerned that one of her children could fall out of the vehicle if the door opened while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the latch needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages). The manufacturer was not notified of the failure. The failure mileage was approximately 193,000.