NHTSA Complaint #11471833 — 2015 FORD ESCAPE

The contact owns a 2015 Ford Escape. The contact stated while driving approximately 40 MPH, the door ajar warning light illuminated. The contact then pulled over safely to the side of the road and tied a rope from the door to the other door to keep the door closed. The vehicle was diagnosed at the dealer and it was determined that the vehicle had experienced the failure listed in NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) however, the VIN was not included. The contact stated that due to the dealer cost for the repair, the vehicle was taken to an independent mechanic to be repaired. The manufacturer was notified of the failure. The failure mileage was 32,000.