NHTSA Complaint #11516679 — 2020 LINCOLN CONTINENTAL

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number 11516679
Vehicle 2020 LINCOLN CONTINENTAL
Component BACK OVER PREVENTION
Date of Incident
Date Filed
Mileage 19,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact owns a 2020 Lincoln Continental. The contact stated that while shifted into reverse, the rear-view camera became foggy. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The contact then received notification of the NHTSA Campaign Number 22V644000 (Back Over Prevention) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 19,000. VIN tool confirms parts not available.

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