NHTSA Complaint #11516577 — 2018 TESLA MODEL 3

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11516577
Vehicle 2018 TESLA MODEL 3
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

My 2018 Tesla Model 3 Long Range abruptly parks itself when a seatbelt is not used. The car does not wake up when sitting into the driver seat and the likely culprit is the driver side occupant sensor. To wake up the car one must press the brake or tap on the screen multiple times. If the sensor is faulty this means the airbags on the driver side will not deploy due to the car thinking there is no occupant. Tesla wants to charge customers $1300 for a replacement seat, which is unfair as it compromises the cars air bags and safety system. The car is drive able even when the sensor is not working. I am scared that if an accident were to occur the airbags will not deploy.

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