NHTSA Complaint #11516431 — 2018 FORD EXPLORER UNKNOWN OR OTHER

Complaint Details

ODI Number	11516431
Vehicle	2018 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	April 4, 2023
Date Filed	April 11, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The trim around my windshield on my driver's side blew off of the car. It is totally missing. Upon research, this appears to be a pretty common problem and it is very dangerous. Parts coming loose while driving could injure other drivers. No warning that the piece was loose. I am not sure who to report the problem to, I am going to call the dealership tomorrow and my warranty company. My concern is that the replacement piece may not stay on the car.

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