NHTSA Complaint #11516285 — 2020 FORD F-150
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11516285 |
| Vehicle | 2020 FORD F-150 |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
The Display Screen on the truck goes completely black and resets itself. USB's don't function all the time. I was told when I brought the vehicle in for the first oil change after purchase that no issued were detected. It has continually happened. The screen goes black again, USB works intermittently, speakers are static and cannot get connection to any phone. Finally the dealer reported an issue with the sensor when I brought the truck in again for an oil change. So I waited for the part to arrive. I also stated my wheel locked and I was unable to drive it. They didn't find anything wrong. First time to get it repaired. The new sensor blew and the car didn't start. They had to put the old sensor back in so I had a truck to drive and order another. The second scheduled visit, the dealer couldn't find the part. I was told when I scheduled my 3rd visit, this part has been in demand for the last year because of the issue. I am now here for the 3rd visit, and told I need to pay the extended warranty on a part that basically runs the display of the car but can also cause the car not to function. During this time I have still had an issue with the steering wheel locking and the key doesn't turn. This has happened on 3 different occasions. I've had to try and move the steering wheel continuously and shake it leaving me stuck until I can get it to unlock. Again.... no one can find this issue and says its not the starter. If the truck went completely dead with a damaged sensor then the sensor may also control the steering wheel locking. No dealer has an answer for me. I do not want to be stranded and have this happen again. There have been no messages regarding any failures except for the screen just going black, forcing me to use my phone for navigation etc.
Related Complaints for the 2020 FORD F-150
Other UNKNOWN OR OTHER Complaints
#11701861
While driving at normal speed, the vehicle suddenly began producing heavy white smoke from the exhaust, the engine st...
#11701334
Ford doesn’t want the fix the problem because my vin number is not on the list. Yet, there have been recalls for 202...
#11694058
My camera went bad at 69000 mi, it does exactly as those recalled but I don't get a recall notice!! Camera needed as ...
#11693621
Truck was traveling at 30 mph and slowing down for stop sign and shifted from 4 th gear to 3rd gear so hard the truck...
#11691103
Failed CDF drum and collapsed shift solenoid retainers. Causing erratic shifting, hard shifting, gear skipping, bounc...
Recent Complaints for the 2020 FORD F-150
#11719371
ENGINE
2020 F150 with only 63000 miles has a failed transmission. The truck doesn't shift gears properly, gets stuck in gear...
#11719371
POWER TRAIN
2020 F150 with only 63000 miles has a failed transmission. The truck doesn't shift gears properly, gets stuck in gear...
#11719256
POWER TRAIN
I bought a 2020 Ford F150 XL with 83,000 miles on 27 JAN 2026 from a local Phil long Kia dealership. I started to not...
#11718807
POWER TRAIN
While driving my F-150 I made a turn and when I went to accelerate again, the truck acted like it was in neutral - wo...
#11718603
ENGINE
There is a terrible noise during startup and it appears to be the same cam phaser issue that many Ford F150 owners ar...