NHTSA Complaint #11516081 — 2017 FORD FUSION UNKNOWN OR OTHER

Complaint Details

ODI Number	11516081
Vehicle	2017 FORD FUSION
Component	UNKNOWN OR OTHER
Date of Incident	March 15, 2023
Date Filed	April 8, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

This is the rubber bushing problem on the automatic transmission shift system. I saw that recalls were made for Ford Fusion from 2013 to 2016, but 2017 models were excluded which is my own model. I returned home and tried to reverse my car into the parking lot. But it failed. When I attempted to put vehicle back to reverse or drive, vehicle switched back to park. and an error code appeared saying "shift malfunction." I was charged $501 for the repairs but just saw that this was recall issue for other model years. Thats why I wish to see if ford can reimburse me for the repairs.

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