NHTSA Complaint #11516038 — 2023 TOYOTA COROLLA CROSS STEERING

Complaint Details

ODI Number	11516038
Vehicle	2023 TOYOTA COROLLA CROSS
Component	STEERING
Date of Incident	April 6, 2023
Date Filed	April 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I was driving my NEW 2023 corolla cross home on the side of the toll road (busy road). I stopped at a red light and pressed the brake down for the stop engine. When the light turned green and I let my foot off the brake warning lights went off saying “low steering power” the wheel locked and my car would not go. Kept saying “press brake firmly to restart” which I did several times and nothing happened. Finally I put the car in park and pressed the break with the start button a few times and it turned back on so I could drive away. However, I was stuck in the middle lane on road with a high speed limit between 50-60. I put my hazards on and cars were good about going around but it was very scary. Then the same thing happened when I was in the middle yield section trying to cross a very busy highway. I dont think the stop engine initiated and the car still locked up. This is a huge safety issue.

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