NHTSA Complaint #11516012 — 2019 JEEP GRAND CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11516012
Vehicle	2019 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	April 5, 2023
Date Filed	April 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The driver's side door lock will no longer operate using the key fob, lock/unlock button inside, or automatically lock when driving. It will only operate to unlock when the handle is pulled. It is available for inspection. It is a safety hazard due to not having a locked door when parked or when driving. The problem has been confirmed by CLJ in Justice. It has not been inspected by the manufacturer, police, or insurance. There are no warning lamps or messages.

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