NHTSA Complaint #11515935 — 2019 FORD F-250

The contact owns a 2019 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the contact stated that while shifted into reverse, the rearview camera became foggy. The local dealer was notified of the failure and the contact was informed that the recall repair only applied to rental vehicles. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 41,576.