NHTSA Complaint #11515718 — 2011 HONDA CR-V

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11515718
Vehicle 2011 HONDA CR-V
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

On March 15, 2023, I was driving on clear, dry pavement at approx. 50 mph when I heard a loud bang from the rear of my Honda CR-V and almost lost control of my steering. I maintained enough control to stay on the roadway and brought the car to a stop after about 200 yards. I had the car towed to my regular mechanic who told me that the suspension had fallen away from the frame of the car and it wasn't fixable. I contacted Honda at an 800 number and was told that I needed to have a Honda dealership confirm the problem, which I did. After further research online, I found out that Honda of Canada had issued a recall for certain year models of my car for a corrosion issue that would cause a failure in the part that connects the suspension to the frame. I then contacted Honda of North America requesting help; I was informed that Honda recalls vehicles solely by VIN, and there was no recall issued for mine. So here I sit with a useless car and no recourse.

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