NHTSA Complaint #11515693 — 2018 CHRYSLER PACIFICA ENGINE

Complaint Details

ODI Number	11515693
Vehicle	2018 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	February 13, 2023
Date Filed	April 5, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Pacifica 2018 Model. The engine light started coming on. The car started shaking strongly at start but gets normal after some minutes. Took it to dealership. Dealership said same problem you are discussing. Coolant was gone. Head gasket gone. The cylinder 5 misfiring. The engine needs to be replaced. This problem is affecting just too many owners. Request Chrysler to acknowledge that it is a problem. My car has only done 73000 kms and I have taken very very good care of it with regular maintenance and got it fixed only from flagship dealerships. Seems warranty just expired month ago. I am the second owner who purchased it at 21K km. The dealership told me that they may not fix it under goodwill as I am second owner. I am left with no options.

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