NHTSA Complaint #11515675 — 2015 CHEVROLET CRUZE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11515675
Vehicle	2015 CHEVROLET CRUZE
Component	ENGINE
Date of Incident	February 5, 2021
Date Filed	April 5, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

I had the water outlet assembly repaired by Mike Castrucci Chevrolet on 02/05/21. I had it repaired again by Car X on 04/05/2023. Car X said that Mike Castrucci Chevrolet tightened the screw on the part and stripped it. This could have caused me to buy a $2,000 head gasket. This part was recalled on the 2011-2014 Chevrolet Cruze. Mine is a 2015 Chevrolet Cruze purchased in August 2015. No warning lamps told me of this problem. Onstar did not detect it.

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