NHTSA Complaint #11515667 — 2014 KIA OPTIMA

My 2014 Kia Optima engine started seizing on 03/25/2023. I called to the Kia dealership and explained to them what my car was doing was told they could not get to my car until Monday 04/03/2023. I had my insurance tow my car to Kia on Monday 04/03/2023. The service guy called me and said he couldn't start the car due to the engine being locked to update the KSDS system, and with that being said Kia would not cover the engine. I told him I never received that KSDS recall because, I was not the previous owner who had this car. He gave me an estimate for $5422.17. He said to reach out to Kia Headquarters and talk with them to see if they would approve for the engine to be replaced. I call Kia Headquarters and spoke with a lady and explained to her what my car was doing. She then stated that she would look over the claim and she put me on hold. She then came back to the phone and said unfortunately my engine would not be covered because the previous owner they sent the letter to about recalls never responded to the recall in reference to KSDS, I was not the previous owner. She also stated they only send the recall letter out once. She also stated when you buy a used car you buy all the issues that come with it. So that was her way of saying Kia still not replacing the engine. I purchased my car on 02/01/2021 from a used car dealership. I did not know anything about a recall on the KSDS. I'm trying to understand how I can be held accountable for something the previous owner did not do. Kia needs to be held responsible for these defective engines. Thank God my son and I were not out on the highway when the engine start seizing. How can Kia get away with this is beyond me? Something needs to be done about this ASAP before somebody gets killed in one of these Kia Optimas while driving and the engine locks up. Please investigate this!!