NHTSA Complaint #11515666 — 2021 TOYOTA RAV4

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Crash Fire

Complaint Details

ODI Number 11515666
Vehicle 2021 TOYOTA RAV4
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State VT

Consumer Description

While accelerating ~6ft from a complete stop, a minor collision occurred affecting the front right headlight. The air-bags did not activate and the engine compartment was immediately on fire. Within ~1minute, the fire had spread to and completely engulfed the passenger compartment. The contents were immediately destroyed. The speed with which the fire spread through the vehicle was a significant risk to my life and the motorists around me. There were no warning lights on the dashboard prior to the incident, and the car had never before experienced an accident. Witnesses and firefighters estimated that any fire barrier between the engine and passenger compartments had failed, and that a fire of that severity from such a minor accident indicated some fault with the vehicle. The vehicle was an immediate total loss as inspected by our insurer.

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