NHTSA Complaint #11515072 — 2019 GMC TERRAIN POWER TRAIN

Complaint Details

ODI Number	11515072
Vehicle	2019 GMC TERRAIN
Component	POWER TRAIN
Date of Incident	April 2, 2023
Date Filed	April 2, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

My car automatic transmission is acting up when shifting from gear 5-6. It slips and it feels like the car is on Neutral for few seconds ( the engine RPM goes up to more than 4000 RPM)after it shifts to the 6th gear. When It shifts it feels like somebody hit us from the back. This is happening in internal roads, intermittently and on speed around 30mph. I'm worried this will cause the cars behind us to hit us when it happens. Everytime it occurs my baby starts crying. I'm concern about the safety of my family when we drive this car. I took the car to the dealership multiple times and they said that there's nothing wrong with the car.

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