NHTSA Complaint #11515042 — 2020 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11515042
Vehicle 2020 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I have been contacted by Ford that parts to fix the Safety Recall Notice 22S73/NHTSA 22V859 are available at Ford dealers since the letter, dated February 2023. I have called several times to a few Ford dealers and they state that they have not received parts from Ford for that recall. I want to alert the NHTSA that Ford is NOT following through on their responsibility to repair my affected vehicle and are not being honest about their ability to have the affected vehicles repaired! What is the problem? Why are they taking so long to get parts in and lying about the availability of parts when they contact their customers? Please put the proverbial "foot in their butt" since they seem to have no other incentive to make things right! I called dealers as recently as March 31, 2023 and was told still no parts for the repair!!!

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