NHTSA Complaint #11514998 — 2015 HONDA CIVIC

VEHICLE SPEED CONTROL issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11514998
Vehicle 2015 HONDA CIVIC
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

Failure of transmission control module Description fits exact diagnosis in recall. Check transmission light on at 45,000 miles. Andy Mohr wants money to inspect it. I an more than willing to if they will inspect it for free but it is not drivable. If they would come pick it up I would be happy to let them drive it all they want. The problem came with no warning on the Highway. car wouldn’t no longer switch to second gear. Purchased at Andy Mohr Honda in Bloomington at 17,000 miles off lease from some someone who barely drove it. Certified Preowned by Honda. Paid in full, feel ripped off. Yes, available for inspection on request No warning: transmission complete failure 2015 Silver Honda Civic Has been discussed with mechanics at Curry Buick in.Bloomington as well as our Winslow marathon which has great mechanics, they told me to contact you. The issue according to the NTHSB is the “TCM” or transmission control module. resulting in cars wheels locking up, or spinning out of control and not changing gears (this is what happened to me and repeated itself when I waited a week and tried driving around my neighborhood ) the issue is supposed to result in transmission and Powertrain failure, making engine wanting to redline very easily. I’m lucky I didn’t burn my engine up. I didn’t purchase a car in 2018 at 17,000 miles and expect the transmission to fall out at 45,000 miles. That’s unacceptable and I was never notified, and Andy mohr purports that my vehicle was either serviced or software changed resulting in no issue, however a transmission dying at 45,000 mi on a Honda Civic is not right and I suspect Honda notified the previous lessee and they did not service the car or had it improperly serviced. Otherwise I see no reason to have a car fall apart at 45,000 miles. I drive like grandma.

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