NHTSA Complaint #11514938 — 2015 NISSAN SENTRA
SERVICE BRAKES issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11514938 |
| Vehicle | 2015 NISSAN SENTRA |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NE |
Consumer Description
We bought this vehicle brand new in 2016, and it seem to be a nice vehicle until it hit 30,000 miles. When we hit 30,000 miles in April 2020, the brake system failed, causing a passenger side collision, however, there were no injuries. Then in November 2020, the transmission went out. At that time we had to have the front brakes replaced as well. Then in May 2021 at 40,000 miles, we had to replace the front brakes again. In September 2021 at 50,000 miles, the front and rear brakes started grinding and needed replaced, which ended up having the ABS system, ABS module, brake lines, brake rotors, brake calipers, brake drums, and pads replaced. In February 2022 at 58,000 miles, while driving home, there was a loud bang from the front of the vehicle, the vehicle shuddered violently, had very little acceleration, and there was a large amount of white smoke coming from the back of the vehicle. Had the vehicle towed into the service shop, where they stated the engine block had thrown a rod through the engine. Had the engine replaced. Four days after the vehicle was returned, the front suspension collapsed on the tires. Had the front suspension replaced at 58,000 miles. August 2022, the transmission failed once again at 69,000 miles, and also had to replace the front brakes again. At 76,000 miles, in March 2023, had to once again replace front brake pads, rotors, and passenger caliper. No rear drums and pads need replaced. Vehicle ABS system is nonresponsive, ABS light is on once again, when, pressing the brake pedal, the vehicle does not stop just like when ABS system and module was replaced prior. Emergency brake does not work as well. I have contacted Nissan several times, to which I was told they would no longer service my vehicle. Now I am wondering what to do at this point.
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