NHTSA Complaint #11514900 — 2012 KIA SOUL

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11514900
Vehicle	2012 KIA SOUL
Component	STEERING
Date of Incident	January 4, 2022
Date Filed	April 1, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

Something is wrong with my steering wheel/column. when driving, the steering wheel has unusual movement, such as jerking and popping with the slight movement made by driving or sitting still while car is cranked up and if the road is not smooth, any slight bump, something in the steering column is popping. i am afraid for my life and others on the road if i lose control of steering. my mechanic has told me the problem is the "Coupler" that is a plastic ring. How can that be? this is dangerous. i only have 43K on my Kia and had to park it recently due to it getting worse due to being dangerous to drive. i see many complaints of this same problem. Why has it not been recalled? I love my Kia Soul. Please fix this problem.Thanks

Related Complaints for the 2012 KIA SOUL

Other STEERING Complaints

#11714892 — February 2, 2026 — I have a used kia soul 2012 which I bought 3 years ago. It's steering column has started making strange clicking nois...

#11710763 — January 13, 2026 — I am submitting this complaint regarding a known defect with the steering wheel coupler in my 2012 Kia vehicle. The s...

#11706152 — December 19, 2025 — Steering is slightly loose and thumps when turned to the right.

#11697452 — November 4, 2025 — Steering makes a clicking noise and will pull either direction while driving straight. I took it to the dealership an...

#11695651 — October 26, 2025 — I have self diagnosed the problem thus far. The issue is with a severe hesitation in the steering wheel..it started 3...

Recent Complaints for the 2012 KIA SOUL

#11711934 — ENGINE — January 19, 2026 — On Oct. 14, 2025, this vehicle experienced a sudden catastrophic engine failure while driving approx. 70 mph on a hig...

#11709889 — ENGINE — January 9, 2026 — On 12/ 22/ 2025 I went to start the 2012 KIA Soul and it would act like it would start but, it would not turn over. B...

#11709889 — FUEL/PROPULSION SYSTEM — January 9, 2026 — On 12/ 22/ 2025 I went to start the 2012 KIA Soul and it would act like it would start but, it would not turn over. B...

#11702657 — SERVICE BRAKES, HYDRAULIC — December 3, 2025 — The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brak...

#11702167 — ENGINE — December 1, 2025 — I bought the car 2 yrs ago come April and it's had nothing but issues. I've had one recall did which was the knock se...