NHTSA Complaint #11514896 — 2017 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11514896
Vehicle 2017 HYUNDAI SANTA FE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I was driving with my 2 children in the car, and with no warning there was a loud pop noise and lots of smoke came out of the hood I had to pull over as quickly and safely as I could. The car died and would not come back on. Mechanic advised that the rod went through the engine block. I took the car to the dealer after seeing on line that the same year make and model had the same thing happening to the point the cars have caught on fire. I have taken very good care of all of my vehicles she had an oil change every 7k miles on Synthetic oil. I was told the recall was in the 4 cylinder engine and i have the 6 cylinder engine. It is the same exact thing that happened to the 4 cyclinder engine and having all the mechanical reciepts showing that the car was taken care of per service miles.

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