NHTSA Complaint #11514892 — 2021 VOLKSWAGEN ID.4

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11514892
Vehicle	2021 VOLKSWAGEN ID.4
Component	UNKNOWN OR OTHER
Date of Incident	March 31, 2023
Date Filed	April 1, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

During a trip driving home 3/31/2023 at approximately 11:00pm, the car's software system failed. The console that displays the digital speedometer was affected on the car as well as the infotainment system. The message on the console displayed a message "Warnings and Information not available. Drive with greater care!" The digital speedometer displayed three dashes through the rest of the trip home. All of the car's features including lane correction were offline. This car's software is not functional enough for the car to be driven safely.

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