NHTSA Complaint #11514746 — 2012 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11514746
Vehicle	2012 FORD EXPLORER
Component	STEERING
Date of Incident	March 31, 2023
Date Filed	March 31, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

While driving my daughter to school, the steering wheel locked up and was very difficult to turn. Warning light for power steering assist and traction control were illuminated. This could cause an accident. Research on the internet shows that this is a known safety problem. I called ford and was told that the car would not be covered due to the mileage and age. I never received any notification about this safety issue from ford. Safer bulletin is only good for 10 years, 150,000 miles. Ford needs to be held accountable for this safety issue

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