NHTSA Complaint #11514445 — 2009 TOYOTA RAV4

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11514445
Vehicle	2009 TOYOTA RAV4
Component	STRUCTURE:BODY
Date of Incident	April 28, 2021
Date Filed	March 29, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

paint recall the problem was confirmed twice by sansone dealership avenel, nj. 4/28/2021 and 12/1/2022. on both occasionspictures were submitted and i was told it would be taken care of. on 1/23/2023 i dropped car off to be repainted and was told it would be about 1.5 weeks. i picked up the car unrepaired on 2/21/2023. they said they would not honor recall

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