NHTSA Complaint #11514244 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11514244
Vehicle	2015 KIA SOUL
Component	ENGINE
Date of Incident	March 25, 2023
Date Filed	March 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Check engine light came on with a p0420 code. After checking the oil, I realized it have used 1.5quartz of oil since my last oil change about 2months ago. I have had this car for only a year and have kept up on maintenance as suggest by the manufacturer. I called the dealership and they say it's normal for kias to burn oil. In my opinion it doesn't see normal nor does it seem safe. They told me it is safe to drive and to bring it in for a suspected exhaust leak.

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