NHTSA Complaint #11514019 — 2017 CHEVROLET SILVERADO 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11514019
Vehicle 2017 CHEVROLET SILVERADO 1500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

Rear defrost/sliding window began to smoke. Eventually, rear window exploded and shattered with a very loud noise. The noise was so loud it had my ears ringing and unfortunately happened also while I was driving down the road which cased me to swerve abruptly. Fortunately, I was able to steady myself and pull of the road. Prior to the explosion, there was smoke coming from the window that was continuing to intensify in my rear view window as I was driving. I pulled over into a cemetary quickly and noticed the rear defrost button was lit. I quickly depressed it to kill the electrical current to see if it would stop the smoking from the window. It did then disapate. I took off driving again presuming I stopped the issue. Within seconds the right side glass panel in the rear window exploded. The vehicle or component has not been reproduced or confirmed by a dealer or independent service center yet. The vehicle has not yet been inspected by the manufacturer, police, insurance reps., as of yet but it will be shortly.

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