NHTSA Complaint #11513923 — 2021 MERCEDES-BENZ SPRINTER 1500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11513923 |
| Vehicle | 2021 MERCEDES-BENZ SPRINTER 1500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 22,880 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
The contact's husband owns a 2021 Mercedes Benz Sprinter 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light was illuminated. The vehicle was taken to the dealer, where the brakes and brakes rotors were serviced; however, the failure recurred. The vehicle was taken back to the dealer, where the brakes and brakes rotors were serviced for a second time. The contact stated the brake caliper had exposed out of the vehicle and the brakes were dragging. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 22,880.
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