NHTSA Complaint #11452961 — 2021 MERCEDES-BENZ SPRINTER 1500

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11452961
Vehicle 2021 MERCEDES-BENZ SPRINTER 1500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

On UPWARD slope in 4WD on icy intersection ,proceeding less than 5 mph, emergency braking as a car dead stopped at intersection on green light, hit brakes hard and brake pedal and gas pedal both engaged,, van kept moving forward,, pumped once same effect, ran in to rear of stopped car at 2-3 mph.. I was wearing work boots and gas pedal and brake pedal both at same elevation. brake pedal to close to the gas pedal.. Vehicle is a 4 wd 2500 series van. I have used van for 5,000 miles so I am used to the vehicles characteristics. Practiced a recreation a few times with same result, brake and gas pedal both get depressed upon panic hit with foot.

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