NHTSA Complaint #11513686 — 2019 CHEVROLET MALIBU

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11513686
Vehicle	2019 CHEVROLET MALIBU
Component	SERVICE BRAKES
Date of Incident	March 24, 2023
Date Filed	March 24, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

Vehicle cuts off daily. This has been going on for months. A message shows up saying put the car in neutral to restart. Battery and alternator have been tested more than once and they are not the issue. The car cut off while I was in traffic driving across a bridge! I had to get help pushing the car to the side of the road. This particular time the car would not start back up without a jump. Majority of the time while at a red light, it cuts off. After replacing rotors, brake pads, and brake pump, braking is still rough with screeching and grinding leaving lots of brake dust on the wheels. At times the brakes go all the way down.

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