NHTSA Complaint #11513512 — 2023 CADILLAC XT4

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11513512
Vehicle 2023 CADILLAC XT4
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The vehicle's transmission does not shift smoothly in the lower gears (1-3) when decelerating. It feels like a clutch is popping and the vehicle 'jerks' when this occurs. This began to occur immediately after purchase and continues to do so today. The vehicle was returned twice to the dealer for warranty service and they stated it was operating as designed. The vehicle currently has less than 5,000 miles.

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