NHTSA Complaint #11513219 — 2007 TOYOTA TACOMA STRUCTURE:BODY

Complaint Details

ODI Number	11513219
Vehicle	2007 TOYOTA TACOMA
Component	STRUCTURE:BODY
Date of Incident	January 1, 2020
Date Filed	March 22, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

As part of the Tacoma Frame Replacement program (ZH6 and H0F), I brought my Tacoma to my Toyota dealer. They deemed my frame to NOT qualify for the replacement and lazily applied corrosion resistant spray to the rust on the frame that quickly flaked off. As soon as the program ended, the frame deteriorated quickly. There are 3 spots on the frame where my hand can slide through near the front of the frame on both the driver side and the passenger side. I have removed about 5 pounds of frame/rust from the interior of the frame and the exterior of the frame. I have contacted Toyota several times and been told that there are no appeals or anything I can do except pay for a new frame out of pocket, sell, or try to repair.

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