NHTSA Complaint #11512973 — 2019 KIA SORENTO ENGINE

Complaint Details

ODI Number	11512973
Vehicle	2019 KIA SORENTO
Component	ENGINE
Date of Incident	August 1, 2019
Date Filed	March 21, 2023
Mileage	100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

The contact owns a 2019 Kia Sorento. The contact stated that after starting the vehicle, while the engine was idling there was a knocking sound coming from the engine compartment. Additionally, while driving at highway speeds, the vehicle failed to exceed 60 MPH while accelerating. The vehicle was taken to the local dealer who performed a software update, but the knocking sound persisted. The manufacturer was not notified of the failures. The failure mileage was 100.

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