NHTSA Complaint #11512831 — 2018 TESLA MODEL X

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11512831
Vehicle	2018 TESLA MODEL X
Component	SUSPENSION
Date of Incident	March 1, 2023
Date Filed	March 20, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

When driving in the high setting in there is an abrupt, shaking and vibrating coming from the half shaft connected to front drive unit. Caused by the forces put from the drive unit. There has been 100s of report to Tesla so much so if they have created a dedicated service bulletin. There is a potential risk of catastrophic malfunction to occur if enough wear is put on the front half shaft. Tesla is reluctant to fix it due to its high complexity and cost but several service advisors have admitted it can become a safety concern.

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