NHTSA Complaint #11512829 — 2013 CADILLAC SRX

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11512829
Vehicle 2013 CADILLAC SRX
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Same issue in two class action lawsuits against GM: moisture entered the headlight casing which eroded the plating reflecting the light, resulting in dim headlights, unsafe to drive at night. We have had this issue for year, but managed to drive other cars at night. Now we need to drive this car at night for work. We have replaced the light bulbs. But the issue remains. GM said they sent letters to Cadillac SRX owners in California in 2020 as a result of the lawsuits. After I told the GM rep that I had never seen such letter, she said the best she could do was to take a note on my file. GM should recall the affected SRX’s and replace the headlights, as it is a safety issue.

Related Complaints for the 2013 CADILLAC SRX

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