NHTSA Complaint #11636814 — 2013 CADILLAC SRX

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11636814
Vehicle 2013 CADILLAC SRX
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

I purchased this vehicle on January 1, 2025. I drove it last night for the first time after dark. The headlights were so dim I could hardly see to drive. I had to use my brights except when a car was coming towards me, then I put them on dim and slowed way down. Leaving them on bright would have endangered other drivers and myself. I purchased the car with no warranty so now I either drive only during daylight hours or I pay out of pocket to have them fixed which I'm sure isn't cheap. I am going to go to the dealership that I purchased it from to see if they will help me at all, but since there was no warranty, I'm not expecting them to give me any assistance with this. When you look at the headlights during the daytime, which is when I bought the car there is no visible sign of an issue with them. No warning lamp has come on to let me know there is an issue and since I just purchased the car I don't know when they first appeared so dim. I noticed there are numerous complaints about this issue. Why isn't GM doing something about it.

Related Complaints for the 2013 CADILLAC SRX

Other EXTERIOR LIGHTING Complaints

#11712074 The contact owns a 2013 Cadillac SRX. The contact stated that while driving at night, the headlights failed to proper...
#11710185 My father gave me his 2013 Cadillac SRX and I have noticed the headlights have dimmed significantly over the past few...
#11697680 Vehicle Headlamps fail to project adequate light to see the road. Several hundred dollars have been invested in attem...
#11693034 Left front headlight is so dim I cannot drive my car in the dark. I have spent money replacing the bulbs, cleaning t...
#11626031 2013 Cadillac SRX has ridiculous (pointing down) low beam headlight issues. Adaptive forward lighting makes this imp...

Recent Complaints for the 2013 CADILLAC SRX

#11713063 SERVICE BRAKES I was driving and had to hard brake as to not hit a young driver who wasn't paying attention to his driving. The bra...
#11695646 STEERING While driving steering becomes unresponsive for a few seconds then returns to normal
#11678286 ELECTRICAL SYSTEM The contact owns a 2013 Cadillac SRX. The contact stated that there were web-like cracks that had developed inside th...
#11672852 SERVICE BRAKES Don’t no
#11672852 UNKNOWN OR OTHER Don’t no
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