NHTSA Complaint #11512797 — 2008 BMW X5

The contact owns a 2008 BMW X5. The contact stated while driving at various speeds, she noticed an abnormally strong burning plastic odor inside the vehicle. There was no warning light illuminated. The contact was able to drive to the residence. The contact stated that she had stopped driving the vehicle. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling); however, the parts to do the recall repair were not yet available. An unknown local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 167,964. Parts distribution disconnect.