NHTSA Complaint #11511971 — 2013 RAM 1500

The contact owns a 2013 Ram 1500. The contact stated that the rear passenger’s side suspension air bag had failed causing the rear passenger side of the vehicle to lean down and reducing the height of the vehicle. The contact also indicated that the failure had rendered the vehicle undrivable. The vehicle was taken to the local dealer who replaced the passenger’s side rear suspension and air suspension module. The vehicle was fixed but later reoccurred. The contact indicated that the vehicle had been serviced for the same failure on four separate occasions. The manufacturer was notified of the failure. The failure mileage was 73,000.