NHTSA Complaint #11511932 — 2020 NISSAN SENTRA

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING issue reported to NHTSA

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Complaint Details

ODI Number 11511932
Vehicle 2020 NISSAN SENTRA
Component ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
Date of Incident
Date Filed
Mileage 40,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NE

Consumer Description

The contact owns a 2020 Nissan Sentra. The contact stated that while driving at approximately 20 MPH, the self-driving feature inadvertently activated, and the vehicle experienced phantom braking. The traction control warning light was illuminated. Additionally, the key fob was not detected while inside the vehicle. The display screen intermittently went blank while driving. The vehicle was taken to the dealer, where the crash collision sensor and speed limit camera were replaced; however, the failure recurred. The vehicle was then taken to Woodhouse Nissan (7801 Nebraska Dr, Bellevue, NE 68005) where the key fob was replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.

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