NHTSA Complaint #11511833 — 2017 CHEVROLET TRAVERSE

For over two months now I have been dealing with GM as well as different dealerships and auto mechanics to try and repair a safety feature on my 2017 Chev Traverse. I have been told by all of them the same issue or needing items replaced yet there are NO parts. They have been on back order for 1+ years with no ETA in sight. This is now causing the computer in the vehicle to malfunction to cause more damage that also cannot yet be repaired. New issue while driving my vehicle - the entire dash cluster goes black (all still tied to the same issue). Speedometer and all gauges drop to 0 (zero) as if the car was not running or turned on. After a few minutes it came back on with every single service/ error light on the dash. This happened 4 times in the span of half an hour drive. GM's aware and not backing their product or helping get parts to repair, yet I am out the money of the car and a car payment for a vehicle that is unsafe. What options do I have as a consumer? How are these safety features helping when they cannot be fixed, ordered, or repaired. Who's liable for this? Why can't this be recalled and corrected? There are many articles as well as service bulletins from GM about this known issue involving not only my year, make and model but also the Chevy Cruze, Impala, Acadia (N172097060 - Special Coverage - Side Blind Zone Alert Module Water Intrusion) and I would like to know how to file a claim, have this be investigated, and get the problem solved not out of my pocket so that I have a vehicle with features to keep me as well as other individuals safe on the road that I pay for. Why is it that GM is allowed to continue using these parts they know are faulty, and need a shield protector to protect against this exact problem but wont cover there own vehicle and product?