NHTSA Complaint #11511762 — 2017 HYUNDAI SONATA

bought the car used with 60K miles. Learned quickly it was consuming 1 qt of oil per month. I checked with Hyundai Corporate Customer Care and my local dealership. Dealership said needed to burn 1qt per 1000 miles before they would submit anything to corporate for possible warrantee issue. Monitored consumption. Now up to about 2 qts per month. Took it to the dealership and they said now beyond warranty mileage. They performed a computer update recall. Now the computer detects something going on the engine and forcing car into Limp Mode. Been on the phone with Corporate Customer Care and the dealership. They will do nothing. Customer care says to go to dealership. Dealership says to call Customer Care. There doesn't seem to be a way to talk to any decision makers to appeal for common sense and discretion instead of 100% by the book policy protocal. The dealership said the computer update recall cannot be reversed. So now I have a vehicle with an engine problem and in Limp Mode and Hyundai will do nothing. So discusted with Hyundai quality and customer service. I will never by a Hyundai again.