NHTSA Complaint #11511675 — 2022 CHRYSLER PACIFICA PLUG-IN HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11511675
Vehicle 2022 CHRYSLER PACIFICA PLUG-IN HYBRID
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

February 23rd: car shut off while getting off the freeway. Would not restart for 5 minutes. Had no acceleration but could still steer. February 23rd: brought car to the dealership, they scanned the car and there was no code. February 26th: car shut off 3 times on the freeway going 70mph. Had to pull over and restart car to be able to accelerate. I had my 2 kids in the car at this time and fear for their safety. March 1st- car shut off on the freeway going 70 mph. Had to pull over carefully again. Turn off the car, open the car door, wait a few minutes, restart. March 3rd- car shut off on the freeway again. Brought car to the dealership again, they asked for me to drop it off on Monday. March 6th- left car at dealership. They said it needs a new transmission and would be a minimum of 30 days to replace it, but most likely longer.

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