NHTSA Complaint #11511642 — 2017 FORD EXPLORER
STRUCTURE issue reported to NHTSA
Complaint Details
| ODI Number | 11511642 |
| Vehicle | 2017 FORD EXPLORER |
| Component | STRUCTURE |
| Date of Incident | |
| Date Filed | |
| Mileage | 68,280 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | UT |
Consumer Description
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the roof rail detached and flew off the vehicle. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 68,280.
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