NHTSA Complaint #11511634 — 2012 FORD EXPLORER

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11511634
Vehicle	2012 FORD EXPLORER
Component	STEERING
Date of Incident	July 1, 2015
Date Filed	March 13, 2023
Mileage	11,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2012 Ford Explorer. The contact stated while starting the vehicle, the power steering warning light illuminated. The vehicle was towed to the dealer and the dealer stated that the EPS module was updated but the failure reoccurred. The vehicle was taken to the dealer again and the dealer stated that no failure was found. The failure persisted. The manufacturer was contacted and stated that the warranty had expired. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 11,000.

Related Complaints for the 2012 FORD EXPLORER

Other STEERING Complaints

#11713792 — January 27, 2026 — Started the Explorer in a parking lot. When backing out the steering wheel was impossible to turn. A Power Steering...

#11710962 — January 14, 2026 — The contact owns a 2012 Ford Explorer. The contact stated that while reversing, the vehicle lost power steering funct...

#11710317 — January 12, 2026 — Unknown my Steering wheel locked up while driving

#11709483 — January 7, 2026 — Total loss of Electric power steering assistance while driving on the interstate.

#11704528 — December 11, 2025 — The contact owns a 2012 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wh...

Recent Complaints for the 2012 FORD EXPLORER

#11719326 — UNKNOWN OR OTHER — February 20, 2026 — Recall 24V031 has not been fixed. I got my recall notice from Ford with regards to the A-pillar applique trim. I rece...

#11718316 — VISIBILITY/WIPER — February 16, 2026 — Plastic trims on both sides of the windshield are recalled and ford has not fixed yet. Safety hazard driving and both...

#11713995 — STRUCTURE — January 28, 2026 — The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...

#11709483 — ELECTRICAL SYSTEM — January 7, 2026 — Total loss of Electric power steering assistance while driving on the interstate.

#11696791 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING — October 31, 2025 — The rear back up camera is now displaying a message to contact dealership. It freezes up and stops working.