NHTSA Complaint #11511415 — 2022 VOLVO XC40

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11511415
Vehicle 2022 VOLVO XC40
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Resubmitting as not sure if last submission was received... We recently noticed a strange crack developing in the front panel of the sunroof of the car. The cracks are very linear in nature, and there is no signs of a impact point and no "spiderwebbing" type cracks apparent. When I researched online, I was surprised to see a large number of other Volvo XC40 Owners that had the same issue, with the same type of hairline cracking in the same location on the same sunroof panel (see "https://www.xc40forum.com/threads/crack-in-panoramic-sunroof.2403/page-3" for examples). In each instance, no other damage or evidence of a strike is reported on the vehicle to any surface or glass. All respondants say that Volvo asks you to bring the car in and then quickly states they believe it is caused by a rock strike, not a manufacturer problem. I personally tried to help the service tech I spoke with understand the improbability of that claim, (i.e. that the cause was something dropping straight down from the sky to that it could hit impact the direct top of the vehicle with enough speed to crack the glass, but slow enough to not ever create any spider webbing in the same general area of the same panel of glass on multiple like vehicles of the same model without leaving any trace on any other surface in multiple geographies). I believe the issue to either be something structural causing a stress fracturing, or subpar glass used in the panel (since other panels on this car and other cars are not experiencing the issue). My concern and reason for reporting is that it appears the issue is growing in incidents reported, and if this panel breaks while someone is driving the results to themselves and others on the road could be a huge safety concern.

Related Complaints for the 2022 VOLVO XC40

Other UNKNOWN OR OTHER Complaints

#11642785 My car was sitting inside my garage, and just formed a crack, with no external disturbance. There is absolutely no wa...
#11553711 The rear backup camera consistently fails to provide a view while in reverse. The camera either blinks between a view...
#11510767 A series of large cracks have formed on the sunroof panel of the car. The cracks are on the top of the vehicle, and ...
#11495468 The GPS continues to stop working, it states it is "searching for GPS". It has been to the dealership three differen...
#11477876 Right (passenger side) rear window failed at highway speeds. Window shattered spreading small pieces of glass through...

Recent Complaints for the 2022 VOLVO XC40

#11713966 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING I am reporting a safety-related defect involving the Automatic Emergency Braking (AEB) system in my vehicle. The AEB...
#11713966 FORWARD COLLISION AVOIDANCE: WARNINGS I am reporting a safety-related defect involving the Automatic Emergency Braking (AEB) system in my vehicle. The AEB...
#11703383 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Even after the last recall campaign, my vehicle still frequently fails to activate the backup camera with a message s...
#11684162 STEERING While driving the power steering fails. This is after the dealer had installed a software fix for this problem
#11681370 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA The backup camera doesn't always work. There are times when you will put the car in reverse and it will attempt to di...
Check any vehicle history by VIN - Free vehicle history report