NHTSA Complaint #11511256 — 2023 WINNEBAGO VIEW

Backup camera system inoperable. Results in inability to see when backing up vehicle. Dealer diagnostic procedures pointed to defective camera. Display screen has message "System Inoperable," otherwise blank. Camera was replaced but did not solve the problem. Not offered any other remedy. Recall 21V411addressed this problem in 2020 and 2021 Mercedes (this chassis is 2021). Called MB support several times trying to get them to extend recall to my unit, since it's just a software update -- can't hurt for them to try. Representative said each time they would elevate my complaint to a higher level, but nothing ever happens.