NHTSA Complaint #11511202 — 2015 TESLA MODEL S
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT issue reported to NHTSA
Complaint Details
| ODI Number | 11511202 |
| Vehicle | 2015 TESLA MODEL S |
| Component | EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT |
| Date of Incident | |
| Date Filed | |
| Mileage | 168,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
The contact owns a 2015 Tesla Model S. The contact stated while adjusting the temperature in the vehicle, the infotainment screen froze. The contact stated that several minutes later the screen started operating normally. The vehicle was taken to the dealer and the dealer stated that the screen and the console needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 168,000.
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