NHTSA Complaint #11511155 — 2018 JEEP COMPASS

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11511155
Vehicle	2018 JEEP COMPASS
Component	EXTERIOR LIGHTING
Date of Incident	February 9, 2021
Date Filed	March 10, 2023
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2018 Jeep Compass. The contact stated that the passenger’s side headlamp suddenly failed to illuminate as needed. The vehicle was taken to the dealer who replaced the headlamp and the relay on separate occasions. After the replacement the driver’s side headlamp operated intermittently. The contact had taken the vehicle to the dealer who was unable to diagnose the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 15,000. The contact stated that the manufacturer refused to cover the cost of the repair.

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