NHTSA Complaint #11511154 — 2018 HONDA PILOT

Our 2018 Honda Pilot Touring has had auto idle stop issues from the moment we purchased this vehicle. We have addressed this safety concern with multiple Honda service centers and were repeatedly told this is how the car was designed. The auto idle stop function stalls every time the vehicle is stopped at an intersection and fails to automatically restart the engine as expected. Instead of the engine starting up again after take foot off the brake and press the gas pedal, the car stalls completely and have to put the car in park, press the brake pedal and push the start button to get it on again. Sometimes have to try several times before car restarts. This has been a major safety concern for our family and Honda refuses to fix it.